Privacy Policy

Last updated: November 28, 2024

1. Introduction

Welcome to Puhana ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our language learning application and website (collectively, the "Service").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Use the Service
  • Contact us for support

The personal information we collect may include:

  • Account Data: Email address, name, password
  • Profile Data: Display name, profile picture (optional)
  • Learning Data: Lesson progress, XP points, streak data, achievements
  • Usage Data: Time spent on lessons, exercises completed

2.2 Automatically Collected Information

When you access the Service, we automatically collect certain information, including:

  • Device Information: IP address, browser type, operating system
  • Usage Information: Pages visited, time spent, features used
  • Cookies: We use cookies and similar tracking technologies to track activity and store certain information

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Create and manage your account
  • Track your learning progress and personalize your experience
  • Send you updates, notifications, and educational content
  • Respond to your comments, questions, and customer service requests
  • Improve and optimize the Service
  • Detect, prevent, and address technical issues or security threats
  • Comply with legal obligations

4. Data Storage and Security

We use Supabase (a secure, open-source backend service) to store your data. Your data is stored on secure servers and protected using industry-standard security measures including:

  • Encryption in transit (HTTPS/TLS)
  • Encryption at rest
  • Secure authentication protocols
  • Regular security audits

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

  • Service Providers: With third-party vendors who perform services on our behalf (e.g., Supabase for database hosting, Vercel for web hosting)
  • Legal Requirements: If required by law or in response to valid requests by public authorities
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • With Your Consent: We may disclose your information for any other purpose with your consent

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Data Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@puhanah.com

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal data within 30 days.

8. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service. Cookies are files with small amounts of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the following types of cookies:

  • Essential Cookies: Required for the Service to function
  • Authentication Cookies: To keep you logged in
  • Analytics Cookies: To understand how you use the Service

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@puhanah.com
  • Website: puhanah.com